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Test to Release FAQ’s

Frequently Asked Questions:

How does the ‘Test to Release’ process work?

The ‘Test to Release’ scheme is for people who need to self-isolate on arrival in England.

NPH Group is a Government approved provider of this service.

This scheme allows passengers arriving into the UK from a destination that does not have a Travel Corridor to take a test after 5 days, and if negative, be released from the 10 day quarantine restriction.

How do I book?

You can book your Test To Release appointment using our online booking system here. We are limited with appointment availability and will be increasing capacity. The earliest you can take the test is 5 full days after you left a destination, NOT on the travel corridor list.  The scheme is voluntary and applies to those self-isolating in England only.  If you do not want to opt into the Test to Release scheme, you will need to self-isolate until 10 full days have passed since you were last in a destination not on the travel corridor list.

Can I speak to someone prior to booking?

You can email the team at testing@newcastleinternational.co.uk.

Emails are monitored daily and will usually be responded to within 24 hours.

What happens when I book my ‘Test To Release’ appointment?

You will be asked to complete the details required by the Government in a booking form when you book your appointment. You must do this to take part in the scheme.

You can book your test before or after you travel to England subject to the availability of appointments.

How much is a test?

A Test to release test is priced at £109.00 per person. This includes parking at the airport whilst you have the test, which will be undertaken by a qualified clinician, and analysed by our quality approved testing facilities.

When visiting the test centre what can I expect?

Once you have parked and reported to the main entrance door on the north side of the test facility you will be instructed on each step of the journey through the test centre, reporting first to the reception. When instructed, you will be called forward for your test. They will give you some instructions and talk you through the process.

Where is my result?

If you have attended an appointment with multiple people (e.g. family members) and their results have come back before yours, please don’t chase your result until it has been 48 hours. Results are processed in no specific order, so can come back one by separately.

How do I receive confirmation?

If you have been a client of NPH Group previously and we already have an email address saved on your record, we advise you to use the same email address, when booking your appointment. This will ensure you receive your booking confirmation via the same email.

If you are a new client, you can use any email address to receive your booking confirmation.

If there are several members of your group and you require multiple tests, appointments will need to be booked for each of you separately.

Do I receive a certificate?

Yes, you will receive a certificate via email within 48 hours of your test.

Where can I get tested?

Testing will take place at the Premium Meet & Greet building located on-site at Newcastle Airport.

Who carries out the testing?

All PCR tests are carried out by a trained NPH clinician and then analysed by our quality approved testing facilities. 

What if my test is positive?

If your test result is positive, you must continue to self-isolate in accordance with Government guidelines.

What if my test is invalid?

In the rare situation that your test is invalid, the sample will be retested. This may cause delay to your result being sent to you and you may not be able to obtain a result within your timeframe. In most cases, you will receive the result after an invalid test has been retested. The incidence of an invalid test is 1:1000. We have reduced the risk of invalid tests and false negatives considerably by providing a face-to-face testing service which helps to ensure an adequate sample is collected.

What are the scheme rules?

Scheme rules

If you have been somewhere that is not on the travel corridor list in the last 10 days, you must self-isolate when you arrive in England.

The earliest you can take the test is 5 full days after you were last in a place that is not on the travel corridor list. For most international arrivals this will be on your 5th full day of self-isolation.

Example 1

You leave a country not on the travel corridor list on Monday morning and arrive in England on Monday afternoon. Tuesday will be your first full day of self-isolation. You can take a test no earlier than your 5th full day of self-isolation – Saturday. You must continue to self-isolate while you await your test result.

Example 2

You are in a country that is not on the travel corridor list – a ‘non-exempt’ country. You leave the non-exempt country and you spend 2 full days in a country that is on the travel corridor list – an ‘exempt country’. You then travel to England.

The earliest you can take a test is on your 3rd full day of self-isolation in England. This is because you have already spent 2 full days in an ‘exempt country’, making a total of 5 full days.

If you test negative

If the test result is negative you can stop self-isolating as soon as you receive the result.

If you test positive for COVID-19

If the test is positive you need to self-isolate for another 10 days. Count the 10 days starting from the day you took the test, or from when you first had symptoms if that is earlier.

People you live with in the UK, or people you are staying with, should also self-isolate for 10 days from the date of your positive test.

If your test is inconclusive

If the result from your test is inconclusive you must continue to self-isolate. You can choose to take another privately provided test to find out if you can stop self-isolating early.

You may be fined if you do not self-isolate. The fine is £1,000 for the first time, up to £10,000 for further breaches.

For further information and guidance, please visit the .Gov website 

Please see below for important information:

UK Arrivals:

Additional restrictions have been put in place for arrivals from South Africa reflecting the increased risk posed from the new strain of coronavirus. These restrictions remain in place.

Please note:

These same restrictions will be put in place from 4am on Saturday 9th January for international arrivals from the following additional countries: Namibia, Zimbabwe, Botswana, Eswatini, Zambia, Malawi, Lesotho, Mozambique, Angola, Mauritius and Seychelles.

Visitors arriving to England who have been in or transited through any of these countries in the previous 10 days will not be permitted entry from 4am on Saturday 9th January.

British Nationals, visa holders and permanent residents arriving from these countries will be able to enter but are required to self-isolate for ten days along with their household.

International arrivals who arrive in England after 4am on Saturday 9th January who have been in or transited through these countries in the previous 10 days will not be able to shorten their self-isolation period through Test to Release.

Government guidance – including on test to release – will be updated to reflect any additional restrictions.