We promise to keep you all updated through our newsletter.
As the saying goes, better late than never… this is certainly the case with our latest newsletter which is packed full of new and exciting developments.
July and August have been all hands-on deck; with the team at Newcastle Premier Health pulling together and working hard to develop and adopted new initiatives and processes.
As a result, we are slightly later than normal in updating you all on our key developments…
Without further delay, here is what Your First Choice for Health have been working on this July:
Here at Newcastle Premier Health, we are pleased to announce that NPH Life, an all-inclusive subscription model, will be launching later this year.
The affordable subscription model will allow an exclusive set of members to access a range of Private Health & Wellbeing services at no extra cost* – including Private GP Appointments, Health Screenings, Travel Clinics, Vaccinations and much more…
Members of NPH Life will receive a welcome pack (including a membership card) and have access to our personalised admin portal where they can track usage. If that isn’t enough to get you excited, members will also have access to discounted services with our trusted partners.
Register your details to find out more about NPH Life:
*Subject to our fair usage policy and terms & conditions
Service Level Satisfaction
We would like to thank everybody who participated in our recent survey – the feedback has been overwhelming, and we are pleased to announce that we rated 4.72 out of 5 for overall service level satisfaction. We are also please to share that our Support Team rated 4.67 out of 5 for customer service and 84% of our Business Clients would recommend our services to a friend or colleague.
Feedback goes a long way in helping us to continually improve the delivery of our services; if you have recently used our services or contacted the Support Team, we would really appreciate you taking 1-minute to complete our short feedback questionnaire:
On the 26th July 2018 we were audited for ISO 9001:2015 and we are pleased to announce that we successfully migrated to the new quality standard.
ISO 9001:2015 is the international standard that specifies requirements for a quality management system. Businesses use this the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
Many thanks to Gill Reay, Quality Assurance Manager, for her efforts in preparing for this audit – her hard work was rewarded with an ice cream!
Bespoke Medicals are often a requirement for industry sectors to ensure an individual is fit to work in an environment and/or to travel to a specific country. Whatever your requirements, be it personal or business, here at Newcastle Premier Health we can create bespoke medicals tailored to meet your needs. Simply submit your requirements via our new online quotation page and a member of the support team will contact you with a competitive quotation:
Total Goals in Word Cup
Congratulations to Andrew Murray who correctly guessed the amount of goals to be scored in the 2018 FIFA World Cup. Andrew correctly guessed that there would be 169 goals and was presented with a hamper full of treats – including his favourite ales.